To delete a photo on your profile page, open the photo you want to delete, then scroll down to the bottom, far left corner and click the link that says, “Options”, then select “Delete” and confirm. Repeat for each photo you wish to delete.

To remove friends on your profile, here’s how:

1. Navigate to your profile by clicking the 3 horizontal bars in the upper left hand corner. Then click on your profile image thumbnail photo.
2. Scroll down and click "Add Friend" where your friends are displayed.
   
   
3. Along the top there will be list for "suggestions, search, requests, friends, etc." Click on "FRIENDS". There you will see all your friends.
   
   
4. To remove any one of your friends from there, click the 3 horizontal dots to the right of their profile and select "Remove Friend". Repeat this step for all other friends you wish to remove.

That should do it!

To contact support and get the answers to your problem or concern, please send an email to SUPPORT@XAPIT.COM. We don't reply to questions left here on the FAQ page... the comment section here is only to leave general comments about whether or not you find these FAQ's helpful.

Please help us to serve you better and provide as much detail as you can about the situation. An email that says, "Your site don't work" is not helpful! An email that tells us where you are running into the problem, or the wording of error messages are much more helpful and will get the problem solved much quicker for both of us. Other helpful information we need in order to help...

* Are you using a computer, or a mobile (such as a phone or tablet)?

* If you are using a computer, what operating system is it (Windows or Mac)?

* If you are attempting to login using an internet web browser, which one are you using?

* If you are using a mobile app (phone or tablet), is it iOS (Apple) or Android?

Please allow at least one full business day for a reply. We do try to get them answered faster, but sometimes we get a large number of inquiries all at once, so please be patient with us... we will get back to you as quickly as we can. We answer all inquiries in the order we receive them.

Our Support staff work hours are - 6am to 6pm, USA Pacific Time, Monday through Friday. Our email support team does not work weekends, but occasionally you MAY receive a response on Saturday or Sunday. That's because the bosses go through the support tickets once in a while, and you might just hear back from one of them on the weekends. Dedicated bunch, they are.

To share a post from someone’s else’s profile to your own, you will first need to make sure your settings have this feature activated. Here’s how…

Go to the SETTINGS page (looks like a “gear” symbol at the top right corner of the XAPiT page). Click “Privacy”. Scroll to the section marked “Recent Activity Privacy”, then find the option marked “Shared” and make sure there is a check in the box to the left of “Shared”. Finally, scroll down to the bottom of the page and click the blue “Save Changes” button. Sharing the posts of other members to your profile should now work perfectly!

Did you receive an email from XAPiT with a link to confirm a friend request, and when you click the link, you see a message that says “Page Not Found – The page you have attempted to access could not be found”(or anything similar to this)?

Well, you are not crazy, and there is nothing wrong with our site. The most common reason for this result is the account of the person who asked to be friends with you was banned by XAPiT for a violation, or the account was deleted by the member themselves, after they sent the friend request to you. Many scammers join the site and then ask everyone to be their friend. When we see this type of activity, we block their account until we review it. If we determine they are not legitimate accounts, we then ban them from using our platform permanently.

To block another user from contacting you, you must go to their profile and click on the blue Others button that’s to the right of their profile image. Once expanded, there will be an option that says Block Member... click that option.

Once selected, it will ask you to confirm the block. Once confirmed, that person will be added to your blocked members and no longer be able to contact you.

Another method to block a member that you have been messaging with is through the Block Member link in the upper right-hand corner in the message window.

To edit email notifications, login to your account. Then, click the “Settings” icon (looks like a gear) At the top right corner of the page. Scroll down to the "Emails" option. Select the items for the emails you no longer wish to receive by unchecking the boxes that correspond to the emails you do NOT want to receive any longer.

When finished updating, scroll all the way to the bottom and click the blue “Save Changes” button (on the computer version only. If you are using a phone or tablet, we would need to know if you are using an Android or iOS device). You should now have fewer email notifications and you can find any friend requests at the top of the XAPiT page (looks like a head with a “+” sign next to it just to the left of the settings icon mentioned above). If not, refresh your internet browser and then see if the info is correct.

Thank you for contacting XAPiT Support. XAPiT functions very similar to Facebook. A “Page” can be set up for a high-profile person, business, or ministry. A “Group” would be best for a social group (like a group of people sharing recipes, classic cars, topical discussions, and more).

You would set up the "Page" or "Group" as a sub-account under your personal profile. A “Page” or “Group” cannot be set up as a standalone account. You would act as the primary admin of the page, and you can also appoint others that you trust as an “admin” to help you manage or moderate the page or group.

IMPORTANT INFO – You must first have a personal account on XAPiT. All business/ministry “Pages” or “Groups” must be set up under a personal account. All Business or Ministry Page or Group that is set up as a standalone account will be fully deleted and all content (photos, videos, friends, posts, etc.) in the account will be lost.

First, login to your account. If you are setting up a business or ministry "PAGE", select the link in the blue bar at the top of the XAPiT site marked "PAGES", then "Create New Page" and follow the instructions from there.

If you want to set up a "GROUP", select the link in the blue bar marked "GROUPS", then "Create New Group", and follow the instructions.

We recommend checking out (or even joining) other Pages or Groups so you can see how others have set them up to give you some ideas.

Why can’t I send or accept a friend request on XAPiT?

We only recommend adding people you know personally as friends on XAPiT. But you may not be able to add someone as a friend if:

You’re already friends on XAPiT.

You have already sent them a friend request.

You or the person you want to add have reached the friend limit.

• You can have up to 6,000 friends on XAPiT.
• If you want to send another friend request, you’ll need to unfriend someone else first.

You won't be able to accept a friend request if you have already reached the limit of 6,000 friends. For instance, if you still have friend requests that are waiting to be accepted you won’t to be to confirm them as a friend until you were able to drop under 6,000 friends. At that point, you’d then be able to act on it.

Here are the instructions on how to post a blog on XAPiT:

• Login to your XAPiT account.
• Click the “MORE …” link in the teal menu bar and select “Blogs”.
• On the Blogs screen, click “Write New Entry”.
• Select a TITLE, tag/keywords, Blog Category, Status (choose "Draft" if you are not finished, or "Published" when you are satisfied and ready to post your blog).
• In the HTML box, enter the text content. Use the features above the text entry block to change fonts, font sizes, colors, bold, italics, and more.
• If you wish to enter a photo, click the “Choose File” button, and select the photo you wish to use.
• Choose the “Networks” you want your blog post to be displayed on. Select each one of the choices if you wish your blog to be seen by everyone regardless of what continent they live on.
• Under Privacy, select which members you want to see your blog. Default is EVERYONE.
• Under “Comment Privacy”, select who you wish to allow to post comments on your blog entry. Default is EVERYONE.
• When you are satisfied with everything, click the blue “Post Entry” button at the bottom, and your blog post will be displayed to everyone you selected.

Done!

To change the email address for your XAPiT account, login to your account with your original email address and password, then go to SETTINGS/GENERAL (The “Settings” icon looks like a gear). Change the email address in the box provided, then click the “Save Changes” button. You will then need to logout and then login again using the NEW email address and your original password.

To reset your password if you have forgotten it, here’s how:

• Click the “Forgot Password?” link under the password box during sign in.
  
• Enter your email address in the box provided and click the “Send Email” button.
  
• An automated email is sent to the email address you entered. Open the email and click the link shown.
  
• Enter your new password in the 2 boxes provided, then click the “Reset Password” button. Your new password is now activated, and you will be able to login using this new password.

• To sign into your account on an iOS Device, go to the APPLE Store and download the XAPIT app. Once finished, select the SIGN IN option and enter your email address and password in the boxes. PLEASE remember to use the LOGIN option (not the sign-up option… that is for starting a new account). Enter the email address you used when you set up your account, then enter your password and click the "Login" button.
  
  If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly. Send an email to SUPPORT@XAPIT.COM for assistance.
  
  If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.

• To sign into your account on an Android phone or tablet, go to an Android store and download the XAPIT app for Android. Once finished, select the SIGN IN option and enter your email address and password in the boxes. PLEASE remember to use the SIGN IN option (not the sign-up option… that is for starting a new account). If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly.
  
  If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.

• To sign into your account on a computer, go to xapit.com, and enter your email address and password in the boxes at the TOP RIGHT corner of the page … just remember to use the SIGN IN option (not the sign-up option… that is for starting a new account). If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly.
  
  If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.

How to View Your Friends List on Desktop

 

Navigate to your Personal Page by clicking on it from the main navigation running across the top of the page. Additionally, you can also get to your Personal Page by clicking on your profile photo in the top left-hand area of the page.

Once you are at your Personal Page, you need only click the Friends Tab button that is displayed below your cover photo and is also to the right of your profile photo.

Once you have clicked on that tab and it is active, all your friends will be displayed below! You should be able to click on any of the names of your friends to go and view their profile.

 

 

How to view your friends list on the Android App

 

Navigate to your Apps Menu by clicking the three horizontal bars in the upper left-hand corner, once that menu has been pulled up click the Menu item for Friends.

You will be directed to a page where it will list all the friends that you have made on the site. You may click on any one of those profile listings to be directed to their profile pages.

 

 

How to view your friends list on the iOS App

 

Navigate to your Personal Page by clicking the bottom three horizontal bars. Once that menu is open, click on your profile photo in order to navigate fully to your personal page.

Once you are at your Personal Page, click the Friends button that is displayed under your cover photo, which is also to the right of your profile photo.

Once that has been selected you will be able to view all your friends which you have made on the site. By clicking on any one of them, you will also be able to navigate to their profile pages.

 

Short answer... yes!  Like most social media platforms, a photo is required to help prevent computer bots from creating fake accounts. It is a security feature, which is in place to prove a real person is setting up the account.

A quick selfie will do the trick, or a picture of your pet, or just any photo. You just need to upload a photo of some kind. If you are not willing to add a photo of some kind, we regret to inform you that you won’t be able to open a XAPiT account.

Here are the full instructions on how to set up a XAPiT account, including how to add a photo:  https://xapit.com/faq/view/10/1/3/0/how-to-sign-up-for-a-xapi-t-account-in-a-web-browser. We hope to see you on XAPiT soon!

 

To edit your profile, go to your profile page. Then, click the “Update Info” link just under your name and just to the right of your round photo. Scroll down to the option you wish to update and make the change by opening the GLOBE SYMBOL above the field you wish to update. Then select the group of people that you want to see that field information. If you wish to update more than one item, repeat this process for each item listed.

When finished updating, scroll all the way to the bottom and click the blue “Save” button. You should now have the correct information showing when you return to your profile page. If not, refresh your internet browser and then see if the info is correct.

To post something on XAPiT, here are the step-by-step instructions (see the image below for visual reference):

Step 1. Enter the text in the space provided where it says, “Post Something”.

Step 2. Select a colored background, if desired. If not, skip this step.

Step 3. Select one of the 6 icons shown if you wish to customize the post. The 6 icons, from left to right, are: “Tag Friends”, “Emoticons”, “Add a Link” (like a YouTube video or news article), “Add a Photo”, “Post a Sticker”, and “Add a Video”. If you do not wish to add one of these, skip this step.

Step 4. Decide who you want to see your post. Choices are “Everyone”, “Friends and Networks”, “Friends Only”, “Only Me”, and “Custom” (you get to select individual members who can see the post)

Step 5. When you are satisfied that your post is the way you want it, click the “Share” button.

Your post is now visible to the people you chose in Step #4. Enjoy!

 

 

Here is the proper way to post a photo on your profile page in 5 steps (see image below for visual reference):

• Enter the text you wish to accompany your photo or video post in the “Post Something”.
• Click the green “photo” icon as shown in the image below (if video, click the red “video” icon instead).
• Click “Add Photo” (if you selected the video icon in Step 1, this will say “Add Video”).
• Select the location the photo (or video) is located on your computer or other device.
• Once the photo (or video) has been selected, click the “Share” button.

 

 

Enjoy!

The XAPiT Team